Beginning the middle of March 2020, Northern Community Mediation (NCM) no longer offered face-to-face mediation. Although people originally were frustrated with having to conduct mediations via Zoom, they have discovered that there are distinct advantages to Zoom mediations. In fact, most people prefer Zoom mediations. Additionally, it is much more efficient for the case managers to arrange for mediations via Zoom. Consequently, unless there are specific reasons to conduct mediations in person, NCM will c9ntinue to schedule mediations via Zoom

To help put the impact of COVID-19 upon NCM into perspective, a comparison has been made between two time frames: March 18, 2018 to July 23, 2019 and March 18, 2020 to July 23, 2021. Click on the link below to view the table.

Pre-Zoom vs. Zoom