Although Northern Community Mediation maintains detailed records for statistical analysis, the real impact of mediation is best explained through the testimonials of those who have benefited from the process. Because of confidentiality, we cannot reveal the names of those individuals whose statements we have included below.


“I was beginning to think that I would never see my grandchildren again. Our son’s ex-wife was determined that we would not be a part of their lives. Somehow Northern Community Mediation convinced her to sit down with us and talk. We now see our grandchildren regularly and this includes holidays and their birthdays. I never thought it would happen.”

Youthful Offender

“I didn’t think it was that big of a deal when I smashed his mail box. It was just a mail box, but then I learned that the mail box was made by his son who had died in a car accident two years ago. I guess I really messed-up. I feel sorry for the old guy.”


“There are not many things my ex-wife and I agree on, but we both agree that using mediation to help us settle our divorce was one of the smartest things we have ever done. We saved time and money. Most of all we learned how to be civil to one another.”


“My landlord finally understood how upset he would make me when he would bad-mouth me in front of my neighbors. But, then, I began to understand that I upset him, and I guess some of the neighbors as well, by letting my kids leave their toys in the hallway. I never thought that people might trip over them. Anyhow, we agreed that I would keep the halls free of my kids’ junk, and he wouldn’t say bad things about me. And, he also agreed that he would remove the penalty charges on my rent. It was a pretty neat experience.”


“I was just too embarrassed to tell my dentist that I could not afford to pay him. So, I just ignored the bills. Then, Northern Community Mediation helped me. I told the dentist that I knew I owed him the money, and he was willing to work out a payment plan for me. I just wish I could have done this on my own.”